FAQ:

EV Charging point owners

Do ParknRecharge provide charging cables?: No, however we can place you in contact with a recommended supplier. Normally however the electric vehicle owner will have their own cable.
Can someone steal the charging cable from the charger?: No, a pin mechanism locks the cable in place. Only the user who began the charging event can end the charging event and unlock the cable.
Is graffiti or user damage covered by my warranty?: Unfortunately cosmetic rectification works are not covered by your warranty. Should your charging points be damaged in this way please contact our customer support team and they will quote you for the repair.
How do I use a Garo charging station?: GARO Wallbox GLB - A copy of your EV charging manual is available to view here.

GARO Twinbox GTB - A copy of your EV charging manual is available to view here.
How can I begin/finish a charging cycle: Normal Use / Charging
Connect the charging cable to the EV.
Charging will start instant if the EV is ready for charging. See your EV charging manual.
When finishing charging, follow the car’s instructions.

After charging: Release the charging cable from your EV and place the charging cable at designated place.
Where can I find out more about the range of charging station Garo offer: Contact or sales team to find out more about the best charging solutions for your building or premises. Or visit our website
What is Park & recharge: Park & Recharge is a smart electric vehicle (EV) charging solution designed by Hubeleon. Specifically we provide charge point management software platform and membership cards to access the charg points.
Where can I find the Garo EV charging app: Please visit this site to access the Garo EV charging app. From here you can begin charging cycles without an RFID card, add credit to your account for PAYG charging stations, search for nearby charging stations and log any issues you are experiencing.